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Surgent's Coaching Skills for Managers and Supervisors On-Demand Webcast

May 1st, 2023 - April 30th, 2024 @ -

Member Price $120
Non-Member Price $133
If you are a member, please login to activate member pricing.

Credits

4

Description

This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions. (Please Note: This module is part of Surgent's Audit Skills Training: Level 5.)

Objectives

  • Identify effective coaches and develop coaching strategies to support your team
  • Give constructive criticism while managing defensive reactions

Major Subjects

  • The definition of “coaching” and the coaching process
  • Characteristics of effective coaches
  • Coaching strategies to support and assist others as they change ineffective behaviors
  • Conducting one-on-one coaching sessions for setting goals and improving performance

Prerequisites

None